Order Information

Schools and Clubs

Please make sure all information needed is complete - size, colours, lining, screen printing and most of all a contact phone number and delivery address. If you need any help please phone 07 5596 2856.

Email to - support@novaswimwear.com

Postage charges apply to all orders, please ask.

Retail Orders

Please add your garments to the shopping cart and proceed through the PayPal checkout.

Once we recieve payment from your PayPal account or Credit Card, your order will be sent via Express Post.

Upon delivery you will be required to sign for your order. Please make yourself or another person available to sign for your parcel. If you are not available at the time of delivery, your parcel will be taken to your local post office.

A collection card should be left to inform you that your parcel will be available for pick-up at your local post office.

An email will be sent containing your tracking ID, you can trace your parcel through www.auspost.com.au/track/

All orders will be despatched the same day if received prior to 2pm (QLD time).

All Exchanges - Return postage applies

Yes you can return your garment, provided that the garment is still in NEW condition and all swing tages are still attached. All garments must be returned withing 30 days of purchase.

Please Note: All returns postage must be paid by the customer.